移动公司网络部主任个人竞岗演讲稿

尊敬的各位领导，各位同事:

大家好!

我叫，今年岁，年毕业于大学，自年大学毕业后就职于移动，我的工作经历是(略)

我今天竞聘的岗位是网络部主任。

今天，我参加公司的竞聘，很可能不会成功，但是我为什么能站在这个竞聘的演讲台上，是因为我参与所以我快乐，我享受这个过程。机会是靠自己去努力争取的，就好比广阔的市场是靠大家努力开创的，如果连竞聘的勇气都没有，那更不用说去开创市场了。我处在新老交替的年龄，前有前辈们座在这里:坚如磐石。后有年轻人在后面:奋力驱赶。无法越过磐石，却也要努力向前赶路。

8年以来，在移动这个大家庭里，通过前辈们和同龄人的帮助，我成长了不少，其间我不仅积累了许多*的知识，并且学到了很多人情世故，却始终无法玩转世故，因为我不是一个合格的*演员，只会按照自己的价值观说话和做事。前辈们人性的光辉是我一生也无法学尽的财富，我感谢你们。

今天，我竞聘的岗位虽然是网络部主任，但我却想复述一遍我在市场部几个月的工作体会。我认为我们的工作有以下几点不足，不当之处，请各位领导和同事批评指正:

1、营销渠道面宽点少，没有形成与县委、县*及各部、委、局、办、乡、镇沟通的常态机制，与竞争对手相比没有相对优势，当然这也许是因为营销资源不够。

2、合作伙伴的积极性和主动性还没有完全发挥出来，基本依赖县局自有员工的帮扶和领导的鞭策，当然这也许是因为激励不如竞争对手丰厚。

3、客户接触点人员的服务意识和服务态度还有待于提高，当然这也许有很多原因，此处省略200字。

所以我认为当前急需从三个方面着手改善:

第一、开拓发展。小平同志曾经说过:“发展才是硬道理。”，只有发展我们才能多拿钱，我们要从发展入手，拓宽销售渠道，加大宣传力度。首先，分公司县城有1个自有营业厅和2家合作营业厅及康洪1家核心代理商，乡镇有16家合作营业厅。由于他们分别座落在每个地方的中心位置，地理位置非常优越，所以要通过他们加大对各乡镇及周边农村的宣传，逐步完成各乡镇合作厅的村级代办，使我们的业务真正的进入到每一村、每一户，真正做到家喻户晓。其次，通过统包人在乡镇当地的人际关系网，汇同县局和营业部一起同各乡镇机关、七所八站搞好关系，逐个沟通、逐个推进、逐个攻破，争取使大部分单位都成为我们公司的集团用户。

第二提升内外服务意识。树立以客户为中心，全心全意为客户服务的经营理念。加强部门间沟通、协同，消除部门间壁垒。对自有营业厅和合作营业厅的工作人员定期进行培训，通过培训提高营业人员的服务意识，改变服务观念，提升公司形象，力争让每一个客户高兴而来，满意而归。另外，要处理好各类投诉。每一次投诉，都是客户对我们工作的监督和鞭策，所以我们必须在规定的时间内处理完毕，不躲避、不推诿，给每一位投诉客户一个满意的答复。

第三以人为本，加强管理。人是第一生产力，坚持正确的人文精神。没有科学的管理企业就不会有生机，不会有活力。因此，要切实加强公司内部管理，进一步完善规章制度和培训计划，定期组织学习和培训，提高所有工作人员的业务水平。使每个员工都做到纪律严明，形象良好，谈吐适度，为移动创造更加完美的形象，使移动成为一个更加团结，更具战斗力的一个集体，成为客户满意、员工自豪的企业。

言归正传，如果我十分十分有幸竞聘到网络部主任一职，我将从以下几点开展工作

一、充分挖掘网络资源，最大限度的发挥网络效益。现有的网络资源已经非常丰富，合理地开发，使用，分配这些网络资源，不仅是经营效益的提高，而且是投资的节省，更是为网络的扩容再建奠定基础。市公司欧总讲:当前成本有限的情况下，要靠发展来争取资源，不能因投资束缚发展手脚。同时在保*效益优先的情况下，加快投资建设，做到早计划、早使用、早出效益合理利用网络资源。后端工作要重视资源增效，通过资源增效工作提升后端各项服务支撑指标。我认为这段论述很有道理。#竞聘写作网

二、快速响应客户需求。客端中心是前台和后台之间的“桥梁”，前、后端通过这座“桥梁”衔接得越紧密，客户的需求就能得到更大的满足，就能保*在最短的时间内对业务作出响应。前台营业员和客端中心社区经理是真正能“零距离”接触到客户的岗位，这是提高服务质量的关键。如何建立快速响应机制，这需要我们未雨绸缪，前后联动，信息灵通，及时跟踪城区建设，超前规划，争取做到移动等客户，而不是客户等业务。

三、做好基础资料的整理工作，特别是电路和线缆的占用情况，一旦设备容量不足，及早与相关部门联系，做好扩容工作，避免因基础网络资源紧张而影响业务的开通，从而影响公司的业务发展。

四、做好故障的统计分析。将移动同一类型设备加以归类，按季度统计同一类型设备发生故障的现象，历时，处理过程和结果。找出设备发生故障的原因，避免同一故障重复出现，对于多次出现的障碍，一时又找不到真正的原因，则及时与厂家联系，分析故障原因，找出故障隐患。

五、加强工程随工和验收管理。严格履行建设过程的监督、管理职责，及时了解工程情况，做好工程施工签*和调测记录签*。做好工程进度和质量监督工作，要求施工单位和设备厂家遵守各项管理规定，做到安全、文明施工，并帮助协调施工和调测过程中遇到的问题。做好工程富余材料的登记、回收和按规定程序的移交工作。#竞聘写作网

六、安全生产做到“防检结合，以防为主”，防患于未然。杜绝“死后验尸”的被动处理方法，杜绝头痛医头，脚痛医脚，维护工作要树立超前意识，提高对事故的预见性，变“死后验尸”为事前预防，要在容易出现问题的地方经常性地进行定期巡查、计量检测。设备安装时要加强现场质量的预检、预控，从过程控制、工艺标准等多方面完善施工质量。另外应用前辈们的安全生产管理经验和施工经验，*抓事故苗头，力争把安全生产事故消灭在萌芽状态，避免发生重大安全生产事故。

曾几何时，有人奉劝我改换门庭，但我深爱我的移动职业，我深爱我的移动工作。今后我将一如既往的工作，为移动的发展贡献自己的力量!

空谈误国，实干兴邦。我虽然没有什么豪言壮语，也没有什么搏大精深的施政纲领。但我深知事事如山，同时我也清楚自己还有诸多不适应这个岗位的另一面。但我相信有在座的各位领导、各位同事的帮助、支持，我有信心、有能力出*地干好这个岗位。

我的竞聘演讲结束了，谢谢大家!

英语翻译：

Dear leaders and colleagues:

Hello everyone!

My name is, I am this year, I graduated from university in 2009, and I have been working in China Mobile since I graduated from university. My work experience is (omitted)

The position I am competing for today is the director of the network department.

Today, I participated in the company's competitive recruitment, and it may not be successful, but why I can stand on this competitive rostrum is that I am happy because of my participation, and I enjoy the process. Opportunities are won by one's own efforts, just like a broad market is created by everyone's efforts. If you don't even have the courage to compete, let alone create a market. I'm at the age of alternating new and old, and there are predecessors here: as solid as a rock. There are young people behind: struggling to drive away. Can't get over the rock, but have to work hard to move forward.

Over the past 8 years, in the mobile family, with the help of seniors and peers, I have grown a lot. During this period, I have not only accumulated a lot of * knowledge, but also learned a lot of humanity, but I still can’t play reincarnation, because I am not a qualified* actor, I can only speak and do things according to my own values. The brilliance of the humanity of the predecessors is a treasure that I cannot learn in my life, and I thank you.

Today, although the position I am competing for is the director of the network department, I want to repeat my experience of working in the marketing department for several months. I think our work has the following shortcomings and improprieties. Please criticize and correct your leaders and colleagues:

1. The marketing channels are less broad, and there is no normal mechanism for communication with the county party committee, county * and various ministries, commissions, bureaus, offices, townships, and towns. There is no comparative advantage compared with competitors. Of course, this may be due to insufficient marketing resources. .

2. The enthusiasm and initiative of the partners have not been fully displayed, and they basically rely on the assistance of the county bureau's own employees and the spur of the leaders. Of course, this may be because the incentives are not as good as the competitors.

3. The service awareness and service attitude of the customer contact point personnel need to be improved. Of course, there may be many reasons for this. The 200 words are omitted here.

So I think there is an urgent need to improve in three aspects:

First, open up and develop. Comrade Xiaoping once said: "Development is the last word." Only by developing can we get more money. We must start with development, expand sales channels, and increase publicity. First of all, the branch has 1 self-owned business hall and 2 cooperative business halls and 1 core agent in Kanghong, and 16 cooperative business halls in the township. Because they are located in the center of each place and the geographical position is very superior, we must increase the promotion of the towns and surrounding rural areas through them, and gradually complete the village-level agency of the cooperation offices of the towns, so that our business is truly Enter every village and every household, and truly become a household name. Secondly, through the local network of the turnkey personnel in the towns and townships, the county bureau and the sales department will work together to establish a good relationship with the township agencies, seven institutions and eight stations, communicate one by one, advance one by one, and break through one by one, and strive to make most of the units Become a group user of our company.

Second, enhance the awareness of internal and external service. Establish a customer-centric business philosophy of serving customers wholeheartedly. Strengthen inter-departmental communication and coordination, and eliminate inter-departmental barriers. Regular training is provided to the staff of the self-owned business halls and cooperative business halls, through training to improve the service awareness of the sales staff, change the service concept, enhance the company's image, and strive to make every customer happy and satisfied. In addition, all types of complaints must be handled well. Every complaint is the customer's supervision and spur on our work, so we must handle it within the prescribed time, without evasive or shirk, and give every complaint customer a satisfactory answer.

Third, put people first and strengthen management. People are the primary productive forces and adhere to the correct humanistic spirit. Without scientific management, there will be no vitality, no vitality. Therefore, it is necessary to effectively strengthen the company's internal management, further improve the rules and regulations and training plans, regularly organize learning and training, and improve the professional level of all staff. Make every employee have strict discipline, good image, moderate conversation, create a more perfect image for China Mobile, make China Mobile a more united and combative collective, and become a company that is satisfied with customers and proud of employees.

Closer to home, if I am very fortunate to compete for the post of director of the network department, I will start my work from the following points

1. Fully excavate network resources and maximize network benefits. Existing network resources are already very rich. The rational development, use, and distribution of these network resources is not only an improvement of operating efficiency, but also a saving of investment, and it also lays the foundation for the expansion and reconstruction of the network. Mr. Ou of the city company said: In the current situation of limited costs, we must rely on development to win resources, and we should not restrict development due to investment. At the same time, under the circumstance of ensuring the best benefits, speed up investment and construction to achieve early planning, early use, and early benefits to make rational use of network resources. The back-end work should pay attention to resource efficiency, and improve the back-end service support indicators through resource efficiency work. I think this statement makes a lot of sense. #竞ola writing network

2. Respond quickly to customer needs. The client center is the “bridge” between the front desk and the back desk. The closer the front and back ends are connected through this “bridge”, the greater the satisfaction of the customer’s needs, and the guarantee of the * in the shortest possible time. The business responds. The front desk salesperson and the customer center community manager are the positions that can truly "zero distance" contact with customers, which is the key to improving the quality of service. How to establish a rapid response mechanism requires us to take precautions, front-to-back linkage, well-informed, timely tracking of urban construction, advance planning, and strive to achieve mobile and other customers instead of customers and other businesses.

3. Do a good job of sorting out basic information, especially the occupancy of circuits and cables. Once the equipment capacity is insufficient, contact the relevant departments as soon as possible to do a good job of expansion, so as to avoid the shortage of basic network resources that affects the opening of the business and thus affects The company's business development.

Fourth, do a good job of statistical analysis of failures. Classify mobile devices of the same type, and calculate the phenomenon, duration, processing process and results of failures of the same type of equipment on a quarterly basis. Find out the cause of the equipment failure to avoid repeated occurrence of the same failure. For the obstacles that have appeared many times, if the real cause is not found for a while, contact the manufacturer in time to analyze the cause of the failure and find out the hidden danger of the failure.

5. Strengthen project follow-up and acceptance management. Strictly perform the supervision and management responsibilities of the construction process, understand the project situation in time, and do a good job of signing the project construction* and commissioning record*. Do a good job in project progress and quality supervision, require construction units and equipment manufacturers to comply with various management regulations, achieve safe and civilized construction, and help coordinate problems encountered during construction and commissioning. Do a good job in the registration, recovery and transfer of the surplus materials of the project according to the prescribed procedures. #竞ola writing network

6. Safety in production should be "combined with prevention and inspection, focusing on prevention" to prevent problems before they happen. Eliminate the passive treatment method of "post-mortem", eliminate headaches, treat the head and feet, establish advanced awareness in maintenance work, improve the predictability of accidents, and change "post-mortem" to pre-prevention, and it must be prone to problems Regular inspections and metering inspections are carried out in places where they are located. When equipment is installed, it is necessary to strengthen the pre-inspection and pre-control of on-site quality, and improve the construction quality from many aspects such as process control and process standards. In addition, the predecessors’ safety production management experience and construction experience are used to grasp the signs of accidents, and strive to eliminate safety production accidents in the bud and avoid major safety production accidents.

Once upon a time, someone advised me to change my hometown, but I love my mobile career deeply, and I love my mobile job deeply. In the future, I will continue to work and contribute to the development of mobile!

Empty talk will mislead the country, but hard work will thrive. Although I don't have any rhetoric, nor do I have a great and profound policy agenda. But I know everything is like a mountain, and at the same time I also know that I still have many other aspects that are not suitable for this position. But I believe that with the help and support of all the leaders and colleagues present, I have the confidence and ability to do this job well.

My competitive speech is over, thank you all!